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151 Ley Street, Town Centre,
So called professional hair salon with years of experience have completely destroyed my hair. I went in to get my hair straightened to make my life easier, I ended up with major hair loss which may never grow back, my hair feels like wire wool and I am now forced to spend hundreds on fixing her mistake. I cannot blow-dry it, color it, use hair straightners on it; cannot do anything apart from wash it. None of the basic procedures were followed e.g. a patch test, which is required before any treatment like this, to see if my hair was compatible with this particular treatment, and aftercare advice on what products to use where completely wrong after seeking advice with several other professional salons. Refused my money back and tried to palm me off with a couple of treatments which she had the nerve to charge me for. I am sure that I am not the first person to come out of here dissatisfied. No apology, didnt seem to care that she has destroyed my hair. Now taking legal action