Had karen round this afternoon as i needed my colour doing. I am a very very fussy person and do like to TELL rather than be TOLD how to have my hair. I had already phoned someone off this site but attitutde over the phone goes a long way with me and i didn't like his!!! not once did she argue with me and i also went from having fairly long to shortish hair (i took the plunge!) and i am SO pleased i used her. All her reviews are glowing and righly so! she was on time, she was polite and LISTENED TO WHAT I WANTED and did my hair exactly how i like. Its so refreshing to have a hairdresser with a GOOD attitude! well done you! you deserve all your stars and as karen said she has an army of fans that keep on rating her on this site i just had to be one of them!!